All machine returns must be within 30 days and will have a 15% restocking fee
Classes require a minimum of 4 students. If the minimum is not reached 2 weeks before class, it will be cancelled and students will receive a full refund. If you signed up online, the refund will be processed through PayPal and will go back to the same funding source you used to pay for class (PayPal Balance, credit card, etc.). If you paid in store or over the phone, we will contact you to refund via credit card or gift card. If we are unable to reach you via phone or email, we will mail a gift card to the address you gave when registering.
If you have registered for a class and must cancel, please contact us ASAP. You must cancel at least two (2) weeks in advance to receive a refund or credit. No credit for no-shows.
In deference to those with sensitivities, we ask that you refrain from wearing perfume or other scented products
We would appreciate it if you purchase your supplies at Sew Much More. We will be happy to assist you in gathering all the necessary materials – and give you a 15% discount! Please be sure to let us know when you are checking out that your purchase is for a class so that we can apply the correct discount.
Please arrive 10-15 minutes early for a hands on class so you and your machine are ready to go.
Longarm Studio Policies
You must attend our Longarm Certification class or have special permission from the Longarm Studio Manager before using the machines.
Payment is due at the time you reserve the machine. Reservations are made on line.
Renter agrees to operate the machine at their own risk. Renter agrees to not hold Sew Much More liable for any harm to themselves or their quilt as a result of using the machine.
In order to rent time on the BERNINA Q24 the Renter must agree to the following Rental Agreement and sign at the bottom.
This is verification that the renter has read and will abide by the above terms and conditions of these policies and procedures.
Signature:__________________________________________ Date:____________________
If you would like to review the information from the certification class:
https://www.bernina.com/Bernina/media/BoA/Learn%20and%20Create/ebooks/2020/BERNINA-Q-Series-Workbook_102921.pdf